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Position Details
Reference Number 10484
Position Title Workforce Intake Coordinator - Specialised Supports
Employment Type Permanent Full Time
State Victoria
Region Merrimu Services
Program National Disability Insurance Scheme
Location VIC
Salary $36.62 to $36.62
Hours 76
Position Summary

What’s important to you?
> Full time
> Permanent Full Time
> Ballarat Location
> Generous Salary packaging options

About us
annecto - the people network is an independent, not for profit association committed to increasing opportunities and choices for people with a disability, older persons and their carers.

The Role
This position has a focus on service delivery, growth, co-ordination and management of team members in the provision of excellent tailored services while ensuring compliance within the sector. Key activities within your portfolio will include review and assisting a person’s individual plan, through the appropriate matching of Support workers, rostering of scheduled services and the ongoing review of rostered supports.

As an annecto team member you will show a commitment to enabling individuals to reach their goals in life and the provision of support services in a manner that respects their quality of life, dignity and human rights.

Reporting to the Coordinator-Individual support, the workforce coordinator will provide excellent support to Case Managers and Support workers, including undertaking a leadership role in supervising, mentoring and coaching all internal support workers.

What are we looking for? 

  • Experience working with individuals with a disability who display complex behaviours and may require 24/7 support, along with their families and carers to meet their individuals needs;
  • Awareness and demonstrated commitment to principles of Person Centred care;
  • Previous experience in developing and maintaining rosters;
  • Demonstrated ability to work co-operatively as a member of a professional team;
  • Well-developed interpersonal skills, including the ability to build rapport;
  • Demonstrated ability to work effectively within a culturally diverse group;
  • Excellent written and verbal communication skills;
  • Demonstrated competency in the use of Microsoft Office packages

What would be great to have?

  • Knowledge of client data bases e.g. Alayacare;
  • Tertiary qualifications in relevant health/disability/social sciences;
  • An ability to speak a community language/s;
  • Experience working in a similar capacity in a community based not-for-profit organisation.
  • Training in person centred planning;

You should be eligible to work in Australia.

annecto is a child safe and equal employment opportunity employer. All employees are required to undergo a National Police Check, a Working with Children Check where necessary, and abide by our Child Safe Policy and Code of Conduct.


Selection Criteria Essential: Outline any experience in rostering and service co-ordination.
Essential: What rostering and/or client databases you have used in the past?
Desirable: Excellent communication skills, both written and verbal and well developed skills in the use of computer software: MS Office Suite and Carelink+.
Desirable: What is your experience in working with aged, people with a disability, their families and carers?
Desirable: Demonstrated ability to work autonomously with a high degree of initiative.
Essential: Please explain your experience in working with a team of support workers (or similar group) and preparing work rosters?
Contact Person Helen Carr
Contact Number (_0) 4124 7455
Contact Email
Closing Date 12/02/2021
Position Description
Workforce-Intake Coordinator - (1FTE) - 16122019.docx Open
Application Guide View Guide
Please note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.