View Position
Position Details
Reference Number 10337
Position Title Support Coordinator - CHSP
Employment Type Fixed Term Full Time
State Victoria
Region Northern Metropolitan Region
Program Commonwealth Home Support Program
Location Coburg, Melbourne - Northern Suburbs
Hours 76
Position Summary


SUPPORT COORDINATOR – Northern Metropolitan Region (NMR)

 About our organisation annecto - is an independent, not for profit association with community contacts across Australia. Our clients include people with disabilities, older people, families and carers.  We connect and build relationships with other stakeholders to help people define their own goals and realise their full potential and achieve what’s important to them.

 What’s important to you?

  • Ongoing learning and development opportunities.
  • Generous salary packaging options
  • Convenient office location – Coburg
  • Full time, fixed term position available to June 2022.

 About the role?

 The Support Coordinator will report to the Coordinator- Client Services and is responsible for ensuring that flexible respite services are planned and implemented for eligible recipients under the CHSP guidelines. The incumbent will also play an important role in providing client support towards the transition to person directed supports, which may include supporting the care recipients and their network to explore alternative options other than traditional support models. They will ensure that suitable support staff are engaged while reviewing all flexible services and making adjustments as required.

The incumbent will also ensure that reporting, documentation and records requirements are completed as per annecto policies/procedures and Government legislation. The Support coordinator will be required to participate and contribute to team projects and undertake other relevant duties as required.


  • Demonstrated commitment to the Purpose and Principles of annecto - the people  network;
  • Knowledge and understanding of the National Disability Insurance Scheme, the disability and Aged care sector;
  • Understanding and commitment to person centered approaches;
  • Demonstrated ability to work efficiently with culturally diverse groups;
  • Demonstrated ability to work autonomously with a high degree of initiative;
  • Excellent communication skills, both written and verbal;
  • Previous experience in support coordination in a community setting;
  • Well-developed time management skills, and the ability to prioritise.
  • Current unrestricted Victorian Drivers licence;

 What would be great to have?

  • Experience working in a similar capacity in a community based not-for-profit organisation.
  • Knowledge of client data bases e.g. Carelink
  • Training and experience in Person Centered Planning
  • An ability to speak a community language
  • Knowledge of DEX reporting
  • Ability to speak a community language/s


Please apply immediately as shortlisting will commence as soon as applications are received.

You should be eligible to work in Australia.
Aboriginal and Torres Strait Island peoples are encouraged to apply.

 annecto is a child safe and equal employment opportunity employer. All employees are required to undergo a National Police Check, a Working with Children Check, DWES Check and Disqualified Carer check, where necessary and abide by our Child Safe Policy and Code of Conduct




Selection Criteria Essential: Experience in supporting frail older people to continue residing in their home and connecting with their community
Essential: Knowledge of community services within the Northern and Western Region
Essential: Understanding of Commonwealth funded respite services
Essential: Experience in working within a person centred framework
Essential: Knowledge of a client data base. Carelink+ would an advantage
Contact Person Despina Kavnoudias
Contact Number (03) 9386 5686
Closing Date 19/01/2020
Position Description
Support Coordinator CHSP - 2020.pdf Open
Application Guide View Guide
Please note that this position will close at 11:45pm on the closing date.
Please ensure your application is added before this time as we do not accept late applications.